Privacy Policy

At ChartGPT, we are committed to protecting your privacy and ensuring the security of your data. This policy outlines how we handle information when you use our service.

We Do Not Store Your Data

Trading Neural does not store any of your personal information, trading data, or queries.
All data processing occurs in real-time and is not retained after the analysis is complete.
Your charts, trading strategies, and any other information you input remain solely on your local system.

What We Do Store

To maintain and improve our service, we store minimal operational data:

Usage Metrics: We track the number of neurons used and spent to manage your subscription effectively.
Error Logs: We log when operations fail, using try-catch blocks and timeouts. This helps us improve system reliability without accessing the content of your data. This can be seen with the auto-refunds of neurons implementation.

Error Handling and System Monitoring

Our error detection system uses try-catch blocks and timeouts to identify when operations fail.
This method allows us to recognize operational issues without accessing or knowing the specifics of your data or queries.
We are informed about the operational status (successful or failed) without visibility into the data itself.

Data Security

All data transmission to and from our servers is encrypted.
We employ industry-standard security measures to protect against unauthorized access to our systems.

Your Control Over Your Data

All your data remains on your local system.
You have full control over deleting or modifying your local data.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have any questions about this privacy policy, please contact us.